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Travel and Hospitality Industry overview (34 companies)

Order by:


43

KLM

Travel and Hospitality / Airlines
http://www.luchtvaartnieuws.nl/nieuws/categorie/2/airlines/klm-wil-3-miljoen-per-dag-investeren-in-kwaliteit
Large (> 100M $) / B2C
13-12-2016
Netherlands
64.7

Manchester Academy

Travel and Hospitality / Other
Customer Feedback Survey
Medium (5M - 100M $) / B2C
01-10-2016
United Kingdom
57.4

ibis Adelaide

Travel and Hospitality / Hotels
vog.trustyou.com
Small (< 5M $) / B2C
30-06-2016
Australia
63

Ikaalisten Matkatoimisto

Travel and Hospitality / Other
Customer survey by email
Small (< 5M $) / B2C
21-03-2016
Finland
53

HotelQuickly Application

Travel and Hospitality / Other
Gizmo Survey and Zendesk
Small (< 5M $) / B2C
03-03-2016
Hong Kong
77

Canyons Ltd

Travel and Hospitality / Other
Company customer database
Small (< 5M $) / B2C
05-02-2016
Japan
38

Delta air lines

Travel and Hospitality / Airlines
http://www.thestreet.com/story/13428528/1/delta-air-lines-dal-earnings-report-q4-2015-conference-call-transcript.html
Large (> 100M $) / B2C
19-01-2016
United States
86

Wilderness Scotland

Travel and Hospitality / Other
Get Feedback
Medium (5M - 100M $) / B2B
31-12-2015
United Kingdom
91

Hotéis Deville

Travel and Hospitality / Hotels
post-stay survey
Large (> 100M $) / B2C
31-12-2015
Brazil
95

Tam O'Shanter Golf Course

Travel and Hospitality / Other
Survey Monkey survey
Medium (5M - 100M $) / B2C
09-12-2015
United States
43

Kertanegara Premium Guest House

Travel and Hospitality
Tripadvisor Survey
Small (< 5M $) / B2C
04-12-2015
Indonesia
90

Kampgrounds of America

Travel and Hospitality / Other
https://05697d40-d94e-4a22-94a2-42f285aab7c2.insurancewebsitebuilder.com/blog/tag/koa/
Medium (5M - 100M $) / B2C
30-11-2015
United States
54

Air Malta

Travel and Hospitality / Airlines
http://www.timesofmalta.com/articles/view/20151110/business-news/Company-briefs.591599
Large (> 100M $) / B2C
10-11-2015
Malta
60.29

Augusta Ranch Golf Club

Travel and Hospitality / Other
Survey Monkey
Small (< 5M $) / B2C
19-10-2015
United States
45

TUI

Travel and Hospitality / Other
http://www.fvw.com/tui-germany-ebel-scraps-holy-grail-profit-target-in-growth-drive/393/148754/11245
Large (> 100M $) / B2C
15-10-2015
Germany
63

MTR Express

Travel and Hospitality / Other
http://www.europeanrailwayreview.com/25022/rail-industry-news/swedens-mtr-express-celebrates-six-months-operational-service/
Large (> 100M $) / B2C
02-10-2015
Sweden
60

Treebo

Travel and Hospitality / Hotels
http://www.financialexpress.com/article/fhw/latest-updates-fhw/treebo-to-expand-operations-in-delhi-mumbai-and-jaipur/118918/
Medium (5M - 100M $) / B2C
13-08-2015
India
68

JetBlue

Travel and Hospitality / Airlines
https://www.cuinsight.com/press-release/latest-credit-union-industry-benchmark-released-over-2-1-million-surveys-collected-by-member-loyalty-group
Large (> 100M $) / B2C
07-08-2015
United States
55

Diversified Restaurant Holdings (BAGR)

Travel and Hospitality / Other
http://seekingalpha.com/article/3420996-diversified-restaurant-holdings-bagr-ceo-michael-ansley-on-q2-2015-results-earnings-call-transcript?all=true&find=net%2Bpromoter
Medium (5M - 100M $) / B2C
06-08-2015
United States
50

JOHNSON CUPCAKES

Travel and Hospitality / Hotels
#NOT AVAILABLE
Medium (5M - 100M $) / B2B
05-08-2015
Burundi
73

G Adventures

Travel and Hospitality / Other
Post Travel Satisfaction Survey
Medium (5M - 100M $) / B2C
28-04-2015
Canada
9

Lyft

Travel and Hospitality / Car Rental
http://www.thestreet.com/story/13095775/2/blackberry--who-knew--wins-most-improved-from-us-consumers.html
Medium (5M - 100M $) / B2C
30-03-2015
United States
37

Uber

Travel and Hospitality / Car Rental
http://www.thestreet.com/story/13095775/2/blackberry--who-knew--wins-most-improved-from-us-consumers.html
Large (> 100M $) / B2C
30-03-2015
United States
33

Delta air lines

Travel and Hospitality / Airlines
http://www.thestreet.com/story/13016781/1/delta-air-lines-dal-earnings-report-q4-2014-conference-call-transcript.html
Large (> 100M $) / B2C
20-01-2015
United States
76

Marina's Edge Vacation Rentals

Travel and Hospitality / Other
Survey to guests after their stay
Small (< 5M $) / B2C
24-10-2014
United States
61

JetBlue

Travel and Hospitality / Airlines
http://www.prnewswire.com/news-releases/according-to-new-temkin-group-research-consumers-recommend-usaa-and-jetblue-the-most-citibank-and-hsbc-the-least-116299254.html
Large (> 100M $) / B2C
21-10-2014
United States
62

Southwest

Travel and Hospitality / Airlines
http://customergauge.com/news/2014-net-promoter-benchmarks/
Large (> 100M $) / B2C
13-03-2014
United States
-15

Motel 6

Travel and Hospitality / Hotels
http://customergauge.com/news/2014-net-promoter-benchmarks/
Large (> 100M $) / B2C
13-03-2014
United States
20

Orbitz

Travel and Hospitality / Other
http://customergauge.com/news/2014-net-promoter-benchmarks/
Large (> 100M $) / B2C
13-03-2014
United States
59

Westin

Travel and Hospitality / Hotels
http://customergauge.com/news/2014-net-promoter-benchmarks/
Large (> 100M $) / B2C
13-03-2014
United States
36

Hotels.com

Travel and Hospitality / Other
http://customergauge.com/news/2014-net-promoter-benchmarks/
Large (> 100M $) / B2C
13-03-2014
United States
46

TripAdvisor

Travel and Hospitality / Other
http://customergauge.com/news/2014-net-promoter-benchmarks/
Large (> 100M $) / B2C
13-03-2014
United States
-8

US Airways

Travel and Hospitality / Airlines
http://customergauge.com/news/2014-net-promoter-benchmarks/
Large (> 100M $) / B2C
13-03-2014
United States
4

Super 8

Travel and Hospitality / Hotels
http://finance.yahoo.com/news/usaa-kaiser-permanente-amazon-com-135400620.html
Medium (5M - 100M $) / B2C
05-03-2014
United States


What is Net Promoter?

Originally formulated in 2003 by Fred Reichheld as simply a score, it has expanded to become a system that increases loyalty and expands revenue.
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